Cash On Delivery (COD)
Items are delivered on a Cash on Delivery basis at any location in Kingstown, Monday - Saturday. Locations must be between Super J Supermarket (Stoney Grounds) and the Peace Memorial Hall. Items can be delivered on Sunday, if available, by emailing us at firstname.lastname@example.org or via Whatsapp at 1-784-532-0505 but this is not guaranteed.
COD (cash on delivery) is a payment method where the money for the payment is collected by the carrier at the time the order is delivered. Payments are made to the carrier in cash and the total amount paid only includes the invoice amount, absolutely no extra fees for shipping, etc.
Items will be delivered within 1 business day (2 if it is a weekend or holiday). If any sooner or later you will be notified. Items can be delivered on the same day if the order is placed before 9:00am but this is not guaranteed. Orders are only held for 1 day, after this the order will be cancelled. Delivery attempts are made twice, if no word is given by the customer the order will be cancelled after the second delivery attempt. If we are notified by the customer the order will remain open the 1 day additional day. Persons who have made orders but have made no attempt to reply or contact us will have their accounts deactivated.
When paying using the COD method, provide your name, phone number and the delivery address in your cart page under "Billing Address". You will be called either the day of your order or the day of delivery to verify the information given. You’ll also be able to change the date and time the order is delivered during the call.
For Deliveries to Bequia, Canouan, Mayreau and Union Island by Ferry or Airplane please indicate at the Check Out step, by emailing us or via Whatsapp. For Deliveries outside of the Kingstown area, items can be delivered using Public Transportation. Once orders have been delivered to the Ferries, Airports or Public Transportation we no longer take responsibility for them. The orders will be given to the same person who was given the payment therefore and after deliveries have been made we are no longer liable for said orders. For more details simply email us at email@example.com.